Friendly Reminder regarding Phones Friendly Reminder regarding Phones

Please share with your staff We would like to remind everyone the yealink phones should not  be moved.  To request a phone  please contact S...

Updates from Information Services Updates from Information Services

Phones! Phones! Phones! Schools should work to plug phones back in.  If your name is incorrect on your phone, please contact...

VOIP, iPads, & Swap....oh my! VOIP, iPads, & Swap....oh my!

When SchoolDude tickets are being entered for VOIP issues, be sure to include the extension of the affected phone.  This will help exped...

Fall Discard/Recycle Roundup! Fall Discard/Recycle Roundup!

Please have all discards ready for pickup and in one central location no later than Thursday, September 27.  Please review this document ...

Updates from Technology Updates from Technology

Update on the WiFi :  BYOD Chromebooks will now work on the Network!  We have a recycle vendor who will pick up all the old ph...

Phone issues Phone issues

Special request from the Help Desk: In effort to manage massive phone requests please enter your phone questions and requests in ITDir...

Showing posts with label phones. Show all posts
Showing posts with label phones. Show all posts

Friday, August 7, 2020

Friendly Reminder regarding Phones

Please share with your staff

We would like to remind everyone the yealink phones should not be moved.  To request a phone  please contact Shirley at x1000 or Rich Carr x 7076

Thursday, August 8, 2019

Updates from Information Services








Phones! Phones! Phones!

Schools should work to plug phones back in. 

If your name is incorrect on your phone, please contact the individual at your school/site responsible for managing your phones.

Report any and all phone issues to Shirley Nixon at ShirleyNixon@johnston.k12.nc.us or x1000.




PowerSchool Upgrade - version 19.4.2

PowerSchool upgrade to version 19.4.2.0 will occur the weekend of August 16-19.
PowerSchool will be brought down on Friday, August 16, 2019, at 5 p.m. and
returned to service no later than Monday, August 19, 2019, at 6 a.m. 

Thursday, September 27, 2018

VOIP, iPads, & Swap....oh my!



When SchoolDude tickets are being entered for VOIP issues, be sure to include the extension of the affected phone.  This will help expedite your ticket.  Please share this information as needed.  Thank you!






From the Desk of April Richardson....
Please do not reset any iPads at this time.  We are having issues with our service and working to get it resolved.  We will let you know when all is well again.  
                                                                                                                       Thank you!






Do you need technology?  Do you no longer need technology but it is still in good working condition?  Share it on our JCPS Swap Meet Sheet!   

Tuesday, September 25, 2018

Fall Discard/Recycle Roundup!


Please have all discards ready for pickup and in one central location no later than Thursday, September 27.  Please review this document so you will be fully prepared.  Not ready for the fall roundup?  No worries!  We will have another one in the spring.  Have a great day!

We will see you on Monday, October 1.  Team Room (2:45PM OR 4:00PM)  Don't forget this is a mandatory meeting for all CTA's.


Wednesday, September 2, 2015

Updates from Technology


Update on the WiFi : BYOD Chromebooks will now work on the Network! 



We have a recycle vendor who will pick up all the old phones at your school. 
You can arrange for OLD phone pick-up, collect all the old phones at your site and store in a large box (or boxes) to prepare for recycler pick-up. Once all the phones are collected, call It Ecycler to schedule for pick-up.

Link to Recycle Document:



Thursday, August 20, 2015

Phone issues




Special request from the Help Desk:
In effort to manage massive phone requests please enter your phone questions and requests in ITDirect under 'Telephone Service'.  Requests will be processed in the order they are received.