Friendly Reminder regarding Phones
Please share with your staff We would like to remind everyone the yealink phones should not be moved. To request a phone please contact S...
Friendly Reminder regarding Phones
Friendly Reminder regarding Phones
Friendly Reminder regarding Phones
Updates from Information Services
Updates from Information Services
Phones! Phones! Phones! Schools should work to plug phones back in. If your name is incorrect on your phone, please contact...
VOIP, iPads, & Swap....oh my!
VOIP, iPads, & Swap....oh my!
When SchoolDude tickets are being entered for VOIP issues, be sure to include the extension of the affected phone. This will help exped...
Phone Update
Phone Update
Phone Update From Shirley Nixon: If you are hearing or getting requests staff can not access their voice mail, the PIN needs to res...
Summer Updates 2016
Summer Updates 2016
Media News: Welcome Heather Pennica our new Lead Media Specialist, she will be your contact for media related topics. We a...
Itinerant Staff Phone Extensions
Itinerant Staff Phone Extensions
Itinerant Staff Phone Extensions We now have a way to centralize phone extensions for itinerant staff that work at several locations....
More information about the Phones
More information about the Phones
A new folder has been added to the 2015-16 information! This folder has information about the new phone system - directories for centr...
Showing posts with label phone. Show all posts
Showing posts with label phone. Show all posts
Friday, August 7, 2020
Friendly Reminder regarding Phones
We would like to remind everyone the yealink phones should not be moved. To request a phone please contact Shirley at x1000 or Rich Carr x 7076
Thursday, August 8, 2019
Updates from Information Services
Phones! Phones! Phones!
Schools should work to plug phones back in.
If your name is incorrect on your phone, please contact the individual at your school/site responsible for managing your phones.
Report any and all phone issues to Shirley Nixon at ShirleyNixon@johnston.k12.nc.us or x1000.
PowerSchool Upgrade - version 19.4.2
PowerSchool upgrade to version 19.4.2.0 will occur the weekend of August 16-19.
PowerSchool will be brought down on Friday, August 16, 2019, at 5 p.m. and
returned to service no later than Monday, August 19, 2019, at 6 a.m.
Thursday, September 27, 2018
VOIP, iPads, & Swap....oh my!
When SchoolDude tickets are being entered for VOIP issues, be sure to include the extension of the affected phone. This will help expedite your ticket. Please share this information as needed. Thank you!
From the Desk of April Richardson....
Please do not reset any iPads at this time. We are having issues with our service and working to get it resolved. We will let you know when all is well again.
Thank you!
Do you need technology? Do you no longer need technology but it is still in good working condition? Share it on our JCPS Swap Meet Sheet!
Thursday, September 1, 2016
Phone Update
Phone Update
From Shirley Nixon:
If you are hearing or getting requests staff can not access their voice mail, the PIN needs to reset. Please forward or have sites contact Shirley Nixon! Also, some sites are just trying to access previous user phones without assigning extensions to new user...won't work correctly. We actually need to assign/reassign users a phone extension and add his/her name for correct routing.
Monday, August 15, 2016
Summer Updates 2016
Media News:
- Welcome Heather Pennica our new Lead Media Specialist, she will be your contact for media related topics.
- We are now hosting our Destiny through Follett so the URL for access has changed please update any bookmarks: https://johnston.follettdestiny.com/ is our new address. We have experienced slowness and are working with Follett to correct the issue.
- The data sync process is still the same through PowerSchool and new staff members will continue to be created manually using this link: bit.ly/staffpatron
- MyOn was a huge success this summer with 9820 books read across the district and 2318 hours spent on the program - congratulations to Selma Elementary for being the top participating school.
- WiseOwl - DPI indicated that the password for home access is being updated - look in the Media folder for information about the change. They have also updated some of the subscription resources check here for more information: https://drive.google.com/drive/folders/0B6tdCo4ORZfeYWlfTDRTVjFCTXc
- Optional Media Specialists Meeting 8:30-11:30 in WCCC on August 19
ISD General News
We have had a few staff changes over the summer, so we wanted to update you!
- Dana Jernigan (ext. 1007) is now the Director of Professional Learning, Tony Stewart left us to move to Florida and Kathy Price will be taking Tony's place as Executive Director of Professional Learning.
- Christa Leverette (ext. 1011) will be returning to Stephanie Canning’s post in the Technology Services office. Stephanie returned to Wake County and we are awaiting a replacement for Christa’s position as the AA for ISD.
- Jen Roberts (ext. 1015) will be joining the Digital Learning Team as a Personalized Learning Specialist
- Heather Pennica (ext. 1029) will be joining the Digital Learning Team as Lead Media Specialist official start date is August 29th.
Technology News
- This summer, many software and hardware updates have been pushed out to the computers to improve functionality, be sure you get out all chromebooks and laptops to power them up, turn them on and log into them so they can receive updates. Likewise, all desktops need to be turned on and logged in to receive the updates. Expect some delays during this process so it is best practice to do this prior to student arrival.
- SMART 16 - We have created the latest version of SMART 16 for desktops. If you have a teacher who wants the latest version put in a School Dude ticket to have the computer reimaged. ALL new instructional and teacher desktops will receive the latest version when they are set up. It is also recommended that if a board is experiencing issues you put in a request to have the software updated. (Note: If your current incident of SMART notebook becomes corrupt your computer will have to updated to repair it.)
- Testing Update - new testing standards from DPI prohibit us from having monitoring and remote management software installed on testing devices. We will provide further updates as we learn them. Here are links to the testing calendars for your reference:
- The Energy team has been around this summer unplugging things, so your first line of troubleshooting should be to check the power and the port that it is plugged into.
- Phones - Please make sure that you keep phones in their current location and update extensions using the update form which goes to Shirley Nixon. (you might coordinate with your principal and phone management person at your site) If a phone was unplugged over the summer make sure you plug it into a port labeled with a “V” for voice. Note: all phones are also plugged into the computer to work properly.
- September 12 the technicians will start their new schedule. Until then they will be working 7-4 and will work on prioritizing needs based on tickets submitted from each school. Be sure you are adding your tickets into the system so we can get your needs addressed in a timely manner.
- WiFi update - we are working to provide a fresh wifi password. During the initial transition there will be 2 active SSID’s displayed on mobile devices, we will be pushing settings with the new information and after testing window 1, the old “jcswireless” will become inactive and the new one will be in place hopefully this will improve connectivity, as it will prevent many students from accessing it with their personal devices.
- Mark your calendar: Meeting Dates for this year
We look forward to your return! 2016-17 is going to be a great year!
Friday, January 15, 2016
Itinerant Staff Phone Extensions
Itinerant Staff Phone Extensions
We now have a way to centralize phone extensions for itinerant staff that work at several locations. Student Services nurses and social workers accounts have already been created. However, some itinerant staff have phone extension at each location they visit. If they like that fine. If not, they do have the option to centralize their phone extension. If you have an itinerant staff member who works at your location please let them know this option is available and to contact Shirley Nixon at x1000 to get the process started or if you have additional questions/assistance.
Thursday, August 13, 2015
More information about the Phones
A new folder has been added to the 2015-16 information! This folder has information about the new phone system - directories for central office, basic guides, etc. Please look around in this folder and share information as needed with your staff regarding the new phones.
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