Classlink and other Updates
Account update Any NEW 3-12 Grade students to JCPS will have to claim their account using this document: Claiming your account If stude...
Classlink and other Updates
Classlink and other Updates
Classlink and other Updates
JCPS ID has been turned on!
JCPS ID has been turned on!
The date has finally arrived. Thank you to all our tech leaders and teachers for helping staff and students to claim their accounts pr...
Resetting of iPads
Resetting of iPads
From the desk of April Richardson... Great news! We are back in business with resetting iPads. Click here for instructions on reset...
VOIP, iPads, & Swap....oh my!
VOIP, iPads, & Swap....oh my!
When SchoolDude tickets are being entered for VOIP issues, be sure to include the extension of the affected phone. This will help exped...
Phone Update
Phone Update
Phone Update From Shirley Nixon: If you are hearing or getting requests staff can not access their voice mail, the PIN needs to res...
New Admin Console View
New Admin Console View
Google is always updating - they have updated the Admin console. In order to reset a password using the new console. Follow these steps: ...
AMTR - NCID
AMTR - NCID
It's that time of year again to begin thinking about NCID. The first thing we need to work on is making sure everyone has an accoun...
New Google Admin Console
New Google Admin Console
When you log into the Google console - admin.google.com, you will be greeted with a new look! To set a user's password: Click on Us...
Showing posts with label reset. Show all posts
Showing posts with label reset. Show all posts
Wednesday, August 5, 2020
Classlink and other Updates
Account update
Any NEW 3-12 Grade students to JCPS will have to claim their account using this document: Claiming your account If students need to reset their password they can use the same process as in the past (until Classlink is fully functioning) Resetting your Password
Any returning student will NOT have to claim their account at this time (this includes rising 3rd graders).
Launch Tomorrow
Classlink will soft launch and be live tomorrow, August 7 - this will eventually change the experience on the Chromebook and the Staff Homepage will change. Please make teachers aware of this change if you see any apps not working as expected please reach out to Amy Stanley or Chris Godwin so we can adjust and thank you an advance as we work with this "Super Fast" launch!
More information to come as we continue to develop a robust experience for everyone.
Here is the Basic Quick Guide for you to share with your teachers.
Here is the Advanced Guide for you please offer it to teachers who have a handle on the basics.
K-2 Teachers will be able to print Quick Cards for log in. Here are directions for this as well - this is coming and will be available by early next.
Intro Video English
Intro Video Spanish
BIG NEWS - Templates are Now Available
Canvas Templates are READY please share this information with any teacher who is going to use Canvas for content delivery. Here is the Template Guide with directions and previews of each template we purchased.
Sanitizing your Chromebooks
Several of you have asked for guidance around sanitizing the chromebooks:
5 Steps to Sanitizing a Chromebook
Step 1: Power off the device. You will be applying liquid solutions to your Chromebook, so powering it off is a must.
Step 2: Remove any accessories or plug-ins such as cases, USBs, and headphones. Once removed, cases can be separately disinfected with sanitizing wipes or spray.
Step 3: Clean the Screen.
Clean the screen with an LCD-safe solution applied to a microfiber cloth.
Strong alcohols can eat away the coating on LCD screens. However, LCD-safe solutions can be used to properly disinfect Chromebook screens.
Never use Windex® or similar products, which contain ammonia.
Never use any solutions containing acetone, ethyl alcohol (ethanol), ethyl acid, or methyl chloride.
Never use paper towels, kitchen rags, or any type of cloth other than microfiber. These could damage your screen.
To clean, wet a microfiber cloth in LCD-safe solution so that it’s damp enough to feel wet, but not damp enough to create any drips (drips are bad. In extreme cases they can ruin the bottom edge of your screen if they get sucked between the layers of the LCD through capillary action). Rub the microfiber gently on the screen in a back-and-forth motion, using the broadest strokes you can. Avoid small circular motions, which can sometimes leave buffed-out spots or whorl marks on the screen.
Use 70% isopropyl alcohol applied to a soft cotton rag to wipe down the keyboard and external chassis.
DO NOT spray your device with disinfectant. It’s important that the solution is applied to a rag or cloth first so that liquid doesn’t seep into the keyboard. This can damage the keyboard itself or important components housed beneath. CAUTION–70% Isopropyl alcohol is highly flammable, so keep it and anything covered in it away from any sources of ignition.
The 70% isopropyl alcohol in the solution is non-conductive (meaning there’s no need to worry about that part affecting the electronic components of the device). It’s the other 30%, which consists mainly of water, that is conductive. Because of this, it’s important that you power down your device pre-cleaning and wait until the alcohol has completely evaporated before turning your Chromebook back on.
If you’re like us, you may be thinking, “why don’t I just use a higher concentration of alcohol to speed the drying process?” Well, counterintuitively, the disinfectant properties of isopropyl alcohol drop off rapidly at concentrations higher than 70%³, so in this case, stronger isn’t better.
Friday, January 3, 2020
JCPS ID has been turned on!
The date has finally arrived. Thank you to all our tech leaders and teachers for helping staff and students to claim their accounts prior to Christmas. This effort should make the transition much easier. However, there will be a few folks who haven't claimed their accounts.
Here are the directions for Claiming your Account if they failed to do that prior to the break.
There will also be those who need assistance resetting their own password - here is a quick set of directions for helping them use their challenge questions to reset their own password.
This is going to make life smooth sailing moving forward.
Tuesday, October 2, 2018
Resetting of iPads
From the desk of April Richardson...
Great news! We are back in business with resetting iPads. Click here for instructions on resetting iPads. Thank you for your patience.
Thursday, September 27, 2018
VOIP, iPads, & Swap....oh my!
When SchoolDude tickets are being entered for VOIP issues, be sure to include the extension of the affected phone. This will help expedite your ticket. Please share this information as needed. Thank you!
From the Desk of April Richardson....
Please do not reset any iPads at this time. We are having issues with our service and working to get it resolved. We will let you know when all is well again.
Thank you!
Do you need technology? Do you no longer need technology but it is still in good working condition? Share it on our JCPS Swap Meet Sheet!
Thursday, September 1, 2016
Phone Update
Phone Update
From Shirley Nixon:
If you are hearing or getting requests staff can not access their voice mail, the PIN needs to reset. Please forward or have sites contact Shirley Nixon! Also, some sites are just trying to access previous user phones without assigning extensions to new user...won't work correctly. We actually need to assign/reassign users a phone extension and add his/her name for correct routing.
Wednesday, January 28, 2015
New Admin Console View
Google is always updating - they have updated the Admin console. In order to reset a password using the new console. Follow these steps:
1. Find the User using the Admin search tool
2. Once you find the user click on their name to open their account
3. Use the 3 dot tower in the gray bar with their name to find the "Reset Password" menu this should allow you to reset their password as needed.
1. Find the User using the Admin search tool
2. Once you find the user click on their name to open their account
3. Use the 3 dot tower in the gray bar with their name to find the "Reset Password" menu this should allow you to reset their password as needed.
Monday, April 28, 2014
AMTR - NCID
It's that time of year again to begin thinking about NCID. The first thing we need to work on is making sure everyone has an account prior to the meeting next week, May 8.
Please help Stephanie Canning, Michelle Turnage's new assistant by completing this form by this Wednesday at 4:00 PM. Thank you in advance!
Tuesday, October 29, 2013
New Google Admin Console
When you log into the Google console - admin.google.com, you will be greeted with a new look! To set a user's password:
Click on Users
Search by name or username at the top
Click reset password icon (lock) in the top right corner
Reset password as you normally would. Be sure if it is a staff member you check the box for them to reset on log in.
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