Google is always updating - they have updated the Admin console.  In order to reset a password using the new console. Follow these steps:

1. Find the User using the Admin search tool
2. Once you find the user click on their name to open their account
3. Use the 3 dot tower in the gray bar with their name to find the "Reset Password" menu this should allow you to reset their password as needed.





Wednesday, January 28, 2015

New Admin Console View

Google is always updating - they have updated the Admin console.  In order to reset a password using the new console. Follow these steps:

1. Find the User using the Admin search tool
2. Once you find the user click on their name to open their account
3. Use the 3 dot tower in the gray bar with their name to find the "Reset Password" menu this should allow you to reset their password as needed.