JCPS Tech Contact Blog: Google Chrome

Issue with Google Drive and Chrome Version

Issue with Google Drive and Chrome Version

If your school is experiencing issues accessing Google Drive, it is due to an older version of Chrome. We will be upgrading Google Chrom...

Google Chrome Update Happening Now Across District

Anonymous Chrome Update, Google Chrome 10:00 AM

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<span style="font-family: inherit;"><span style="background-color: white; color: #222222;">Beginning this </span><span style="background-color: white; color: #222222;">morning, SpecOps will deploy a newer version of Google Chrome across our district. This will not occur at one time, but will happen throughout the day and into next week. Due to the massive number of machines on our network this cannot be completed any faster. </span></span></div>
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<span style="font-family: inherit;">At some point, while your computer is on, Google Chrome will update. If you are actively using Google Chrome when the update occurs, the browser may close without warning. Please wait and when the process is complete (approximately 1 minute), you can relaunch the Chrome browser. You can restore previously opened tabs by clicking the restore button on the screen. Note this does not impact ChromeBooks and iPads.</span></div>
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<span style="font-family: inherit;">Please let us know if you have any questions. </span></div>
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Google Chrome Update Happening Now Across District

Beginning this morning, SpecOps will deploy a newer version of Google Chrome across our district. This will not occur at one time, bu...

Aw, Snap Error with Google Chrome at All Schools Update!

Anonymous All Schools, Chrome Update, Google Chrome 2:38 PM

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<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEiAY0finpVnnqL_5IuW6QfE3PmhROJlYS6-YmMBvbxoLWobpRZfpw1GytCx3eHr6TJ7Po4gvCAXjWavKuVKZJZBBlMc9lPMQQGFSfc0KJL2dMHX0fUSeAYOoikIOkD4KbwdhORKUxXnMf4/s1600/Fixing-%E2%80%9CAw-Snap%E2%80%9D-Error.png" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" height="193" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEiAY0finpVnnqL_5IuW6QfE3PmhROJlYS6-YmMBvbxoLWobpRZfpw1GytCx3eHr6TJ7Po4gvCAXjWavKuVKZJZBBlMc9lPMQQGFSfc0KJL2dMHX0fUSeAYOoikIOkD4KbwdhORKUxXnMf4/s1600/Fixing-%E2%80%9CAw-Snap%E2%80%9D-Error.png" width="320" /></a></div>
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We have been investigating periodic reports of "Aw, Snap" error messages at multiple school sites this week and after going through the Google Support process, it has been determined that we need to upgrade our Chrome browser version.</div>
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We do not want to update Chrome during this busy testing season. <b>We will send a Chrome update to ALL computers and laptops at ALL schools on the first teacher workday on June 16, 2014. </b>Computers and laptops will receive this update automatically when they are turned on (you will see the "please wait" screen). </div>
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Until then, the work around is to use a Chromebook (which has the most current version of Chrome) or an alternate browser (Firefox or Internet Explorer) on desktops and laptops. The error messages seem to be most frequent while using Google Calendar.  </div>
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We appreciate your patience with this issue and we will keep you updated as we learn more. Please share the details of this issue, how to work around it, and the upcoming update with your staff.</div>

Aw, Snap Error with Google Chrome at All Schools Update!

We have been investigating periodic reports of "Aw, Snap" error messages at multiple school sites this week and after going ...

Showing posts with label Google Chrome. Show all posts

Friday, January 16, 2015

Issue with Google Drive and Chrome Version

If your school is experiencing issues accessing Google Drive, it is due to an older version of Chrome. We will be upgrading Google Chrome on Tuesday and this will resolve the situation. If you need to update Chrome manually, you can click here for instructions.

***Update***
The Chrome update has been sent to all computers in the district. Your Chrome should update automatically and then relaunch. We apologize for any interruptions.

Friday, September 5, 2014

Google Chrome Update Happening Now Across District

Beginning this morning, SpecOps will deploy a newer version of Google Chrome across our district. This will not occur at one time, but will happen throughout the day and into next week. Due to the massive number of machines on our network this cannot be completed any faster.

At some point, while your computer is on, Google Chrome will update. If you are actively using Google Chrome when the update occurs, the browser may close without warning. Please wait and when the process is complete (approximately 1 minute), you can relaunch the Chrome browser. You can restore previously opened tabs by clicking the restore button on the screen. Note this does not impact ChromeBooks and iPads.

Please let us know if you have any questions.

Wednesday, April 9, 2014

Aw, Snap Error with Google Chrome at All Schools Update!

We have been investigating periodic reports of "Aw, Snap" error messages at multiple school sites this week and after going through the Google Support process, it has been determined that we need to upgrade our Chrome browser version.

We do not want to update Chrome during this busy testing season. We will send a Chrome update to ALL computers and laptops at ALL schools on the first teacher workday on June 16, 2014. Computers and laptops will receive this update automatically when they are turned on (you will see the "please wait" screen).

Until then, the work around is to use a Chromebook (which has the most current version of Chrome) or an alternate browser (Firefox or Internet Explorer) on desktops and laptops. The error messages seem to be most frequent while using Google Calendar.

We appreciate your patience with this issue and we will keep you updated as we learn more. Please share the details of this issue, how to work around it, and the upcoming update with your staff.

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