JCPS Tech Contact Blog: virus

Please Share...Virus and SPAM Prevention Tips!

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We have been experiencing increasing reports of SPAM emails as well as viruses. We believe the source of these issues is downloading files that have viruses attached to them. Please take extreme caution when downloading any file that ends in .zip this indicates a zipped folder that has unknown contents. </div>
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Please be very cautious with sites that offer "free" content or downloads...many times they package spyware or viruses with your free content that could ruin your computer.</div>
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Files with an .exe extension should never be downloaded unless you have authorization from your tech contact.</div>
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The only solution for a computer with a virus is to reimage the computer.</div>
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Please share this information with your staff to help stop the spread of viruses.</div>
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Please Share...Virus and SPAM Prevention Tips!

We have been experiencing increasing reports of SPAM emails as well as viruses. We believe the source of these issues is downloading ...

.pdf Emails

Anonymous email, pdf, virus 8:47 AM

You can help get a handle on the .pdf files being sent through email.  On a potentially infected computer, please do the following.<br />
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1. Launch  located in the system tray (lower right corner of desktop)<br />
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2. Perform a Full Scan of the computer hard drive<br />
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3. If threats are detected that cannot be cured (after the full scan is complete), re-image the computer or remove the computer from the school network until the Technology Services technician assigned to your building can attempt further repairs.<br />
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It would also be helpful to reboot all computers in your building on a routine basis which have been placed in the 24/7 do-not-shutdown group. This will allow the computers to process antivirus updates when needed.

.pdf Emails

You can help get a handle on the .pdf files being sent through email. On a potentially infected computer, please do the following. 1....

Showing posts with label virus. Show all posts

Monday, March 9, 2015

Please Share...Virus and SPAM Prevention Tips!

We have been experiencing increasing reports of SPAM emails as well as viruses. We believe the source of these issues is downloading files that have viruses attached to them. Please take extreme caution when downloading any file that ends in .zip this indicates a zipped folder that has unknown contents.

Please be very cautious with sites that offer "free" content or downloads...many times they package spyware or viruses with your free content that could ruin your computer.

Files with an .exe extension should never be downloaded unless you have authorization from your tech contact.

The only solution for a computer with a virus is to reimage the computer.

Please share this information with your staff to help stop the spread of viruses.

Thursday, December 13, 2012

.pdf Emails

You can help get a handle on the .pdf files being sent through email. On a potentially infected computer, please do the following.

1. Launch located in the system tray (lower right corner of desktop)

2. Perform a Full Scan of the computer hard drive

3. If threats are detected that cannot be cured (after the full scan is complete), re-image the computer or remove the computer from the school network until the Technology Services technician assigned to your building can attempt further repairs.

It would also be helpful to reboot all computers in your building on a routine basis which have been placed in the 24/7 do-not-shutdown group. This will allow the computers to process antivirus updates when needed.

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