Please Share...Virus and SPAM Prevention Tips! Please Share...Virus and SPAM Prevention Tips!

We have been experiencing increasing reports of SPAM emails as well as viruses. We believe the source of these issues is downloading ...

Dealing with Spam Dealing with Spam

This summer has plagued some of our users with Spamming Viruses The best ways to prevent spam: 1. Log out of your account when you le...

Showing posts with label spam virus prevent clean up. Show all posts
Showing posts with label spam virus prevent clean up. Show all posts

Monday, March 9, 2015

Please Share...Virus and SPAM Prevention Tips!


We have been experiencing increasing reports of SPAM emails as well as viruses. We believe the source of these issues is downloading files that have viruses attached to them. Please take extreme caution when downloading any file that ends in .zip this indicates a zipped folder that has unknown contents. 

Please be very cautious with sites that offer "free" content or downloads...many times they package spyware or viruses with your free content that could ruin your computer.

Files with an .exe extension should never be downloaded unless you have authorization from your tech contact.

The only solution for a computer with a virus is to reimage the computer.

Please share this information with your staff to help stop the spread of viruses.

Thursday, June 26, 2014

Dealing with Spam

This summer has plagued some of our users
with Spamming Viruses

The best ways to prevent spam:
1. Log out of your account when you leave any computer that is shared
2. Be sure not to connect your school account to other personal accounts
3. Do not open any message from anyone that seems unusual or strange, especially if you don't know the sender.  Be particularly cautious if the message has an attachment or link.  
4. Know that JCS ISD/Technology Services will never ask you for information via email about your account so never respond to those types of messages.  
5. If you are unsure about something feel free to forward to anyone in the Technology team and we will help you determine if it is spam
6. Be careful about what you click on from your social media accounts (Twitter, Facebook, etc) - sometime videos and other linked sites will gather information from your account.
7. If you get a suspcious message - delete it and empty your trash.

How do you know you have a Spam Virus?
Your friends/mail contacts will get messages from you that you didn't send, your account might even be suspended for the activity.  If you are locked out there is a chance your account has a spam virus.

What do you need to do to clean it up should your account get a spam virus?
1. Change your password
2. Log your account out of all sessions - reference a previous blog post:
3. Disconnect your account from other emails (home, etc)
4. Delete all suspicious emails - then clear your trash 
5. Check your mail settings for unusual changes - sometimes the virus will add an additional account to your forwarding aliases/POP settings
6. Run a virus scan on any computer that you have used with your email account.

Here are more tips from Google to keep your account Safe:
https://support.google.com/mail/checklist/2986618?hl=en