Technology Thursday: Frequent Tech Issues

<p> This Thursday, we would like to share a few common tickets we are seeing in FMX and ask for your support in helping teachers understand these issues. We appreciate all you do to help advance teaching and learning at your school. For each commonly reported issue, we will discuss the process and in italics, have a reminder that you can copy/paste to share with staff.</p><p><br /></p><h4 style="text-align: left;">Google Classroom Teacher Status</h4><div>When a teacher visits classroom.google.com and clicks on the Teacher button, it sends a request to the Digital Learning Team to approve their status as a teacher. This is necessary to prevent students from creating Google Classrooms. Our team checks the approval requests multiple times per school day, however, if a request is made late at night or over the weekend, it may be the next school day before access is granted. This is something that cannot be expanded to give CTA's access to approve requests. </div><div><br /></div><div>Staff Reminder:</div><div><i><b>Access to Google Classroom as a teacher is not instant and that nothing is wrong, no FMX ticket is needed unless it has been over 24 hours during the school week since you clicked on the Teacher button and you still cannot create classes.</b></i></div><div><br /></div><h4 style="text-align: left;">New Teacher/Student Access to Instructional Apps</h4><div>All students and staff have to be added to PowerSchool and scheduled for classes in order for instructional apps to generate accounts. For the subject area-specific applications, a specific class that matches the subject area must be assigned to the user. For example, in order for Studies Weekly to appear on a teacher's ClassLink page, they must be assigned as the lead teacher for a K-5 section of Social Studies in PowerSchool. This process can take 48 hours once they are entered into PowerSchool. The first overnight sync updates ClassLink and the second overnight sync updates the instructional app.</div><div><br /></div><div>New students must have an email address listed in PowerSchool in order for instructional apps to generate accounts. The email address field is not "writable" in PowerSchool so our district PowerSchool team has to import student email addresses before their 48-hour window of updates begins.</div><div><br /></div><div>If there is a new student in your school, please allow 3 days after they have been added to PowerSchool for instructional apps to generate ( one day for the email address, one day to update ClassLink, and one day for all instructional apps).</div><div><br /></div><div>Staff Reminder:</div><div><i><b>Once new students/staff are entered in PowerSchool and assigned to classes, please allow 48 hours for staff accounts and 72 hours for student accounts to generate all instructional apps before entering FMX tickets.</b></i></div><div><i><br /></i></div><h4 style="text-align: left;">Student QR Codes</h4><div>Students in K-2 can use a Quick Card to log in to ClassLink. The Quick Cards can be printed by the teacher of record using the Quick Cards app in ClassLink. Please note that new students will not have quick cards generated until they are in PowerSchool and have an email address listed.</div><div><br /></div><div>The QR code for ClassLink has "QuickCard" in bold letters at the top of it. It cannot be used to log in to NCEdCloud.</div><div><br /></div><div>Students in K-5 can use a QR code to log into the NCEdCloud (Canvas and Amplify for mClass testing). The teacher of record can print QR codes for their class by logging into the NCEdCloud and clicking on the drop-down menu at the top of the screen for "People" and then selecting student QR codes on the left side menu. </div><div><br /></div><div>The QR code for NCEdCloud has "Identity Automation" at the bottom of the QR code and cannot be used to log in to ClassLink.</div><div><br /></div><div>Staff Reminder:</div><div><i><b>K-2 students may have two QR codes to use. The ClassLink QuickCard is only for ClassLink access and has "QuickCard" at the top of it. The NCEdCloud QR Code is only for access to the NCEdCloud (Canvas and Amplify/mClass) and it has "Identity Automation" on the bottom of the QR code.</b></i></div>

Technology Thursday: Frequent Tech Issues

 This Thursday, we would like to share a few common tickets we are seeing in FMX and ask for your support in helping teachers understand the...

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Media Monday (9/26/2022): BOB Format Decision & EBOB Date Change

<p> </p><div class="separator" style="clear: both; text-align: center;"><a href="https://blogger.googleusercontent.com/img/a/AVvXsEhApPeyPZyM5HipBt405Bw9ZHVnno69XZaFg7Vl8eMkmHNhPId2k_MthFsfSx3QxxZpmRwrcfEqsY-0N2BorxXcK7zL3HnAx87EFcPRy8JIYh9X6LdB-OZ43auDSvqmIIOKagUObZQcxXu2aL_COgtuNM5P7YivVQENiKVuZQrz6ESJaxr0nS-_nOhVPg" style="margin-left: 1em; margin-right: 1em;"><img alt="" data-original-height="139" data-original-width="290" height="153" src="https://blogger.googleusercontent.com/img/a/AVvXsEhApPeyPZyM5HipBt405Bw9ZHVnno69XZaFg7Vl8eMkmHNhPId2k_MthFsfSx3QxxZpmRwrcfEqsY-0N2BorxXcK7zL3HnAx87EFcPRy8JIYh9X6LdB-OZ43auDSvqmIIOKagUObZQcxXu2aL_COgtuNM5P7YivVQENiKVuZQrz6ESJaxr0nS-_nOhVPg" width="320" /></a></div><p></p><div style="text-align: center;"><b><span style="color: red;">Please make note of the date change for our 2023 </span></b></div><div style="text-align: center;"><b><span style="color: red;">Elementary Battle of the Books District Competition date!</span></b></div><div style="text-align: center;"><b><span style="color: red;"><br /></span></b></div><div style="text-align: center;"><b><span style="color: red;">Format is VIRTUAL based on our SLMC feedback.</span></b></div><p style="text-align: center;"><b>Mark your calendars for our district Battle of the Books competition dates! </b><br /></p><p></p><div style="text-align: center;">Middle School: Friday, February 24th, 2023</div><div style="text-align: center;">High School: Friday, March 24th, 2023</div><div style="text-align: center;">Elementary School: Friday, March 31st, 2023</div><div><b><br /></b></div><div><b><br /></b></div><div style="text-align: center;">Click <a href="https://www.canva.com/design/DAEsFJy0Bqk/tHZ1slEzPBO73JYQovSP5A/view?utm_content=DAEsFJy0Bqk&utm_campaign=designshare&utm_medium=link&utm_source=publishsharelink" target="_blank">HERE</a> for a printable flyer</div><div style="text-align: center;"><br /></div><div style="text-align: center;"><b><span style="color: red;">Format is VIRTUAL based on our SLMC feedback.</span></b></div><p><b><br /></b></p><p style="text-align: center;"><br /></p><p></p>

Media Monday (9/26/2022): BOB Format Decision & EBOB Date Change

  Please make note of the date change for our 2023  Elementary Battle of the Books District Competition date! Format is VIRTUAL based on our...

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Tech Thursday (9/21/2022): Digital Citizenship Resources for Teaching and Learning

<p style="text-align: center;"> </p><p style="text-align: center;"></p><div class="separator" style="clear: both; text-align: center;"><a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEi6XzrBtvxuO-63z__2NRJWH7FtPYBQ9jomqugEbaslEuTPWLpS-KUCBRCmO-vwQqQJyS_WYeMSgL0H4qmL_qdz0Uie2uM3PTDhYcpD6OtbtmIUju9trq2iZHa75v9peYUqZ2Ix-hyHkQq2WnFXMPfbSPAWJvHXTu_NIC0EklOt4CSHPokEC3s9xaCHsA/s500/Copy%20of%20Digital%20Citizenship%20Tip.png" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" data-original-height="500" data-original-width="500" height="191" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEi6XzrBtvxuO-63z__2NRJWH7FtPYBQ9jomqugEbaslEuTPWLpS-KUCBRCmO-vwQqQJyS_WYeMSgL0H4qmL_qdz0Uie2uM3PTDhYcpD6OtbtmIUju9trq2iZHa75v9peYUqZ2Ix-hyHkQq2WnFXMPfbSPAWJvHXTu_NIC0EklOt4CSHPokEC3s9xaCHsA/w191-h191/Copy%20of%20Digital%20Citizenship%20Tip.png" width="191" /></a></div><br /><span style="font-family: verdana; font-size: large;"><br /></span><p></p><p style="text-align: center;"><span style="font-family: verdana; font-size: large;">Digital Citizenship Resources for Teaching and Learning</span></p><p style="text-align: center;"><span style="font-family: verdana;"><br /></span></p><p><span style="font-family: verdana;">Digital citizenship is defined by the International Society for Technology in Education (ISTE) as: “Our students’ ability to recognize the rights, responsibilities and opportunities of living, learning and working in an interconnected digital world, and they act and model in ways that are safe, legal and ethical.” Simply put, digital citizenship is the responsible use of technology to learn, create, and participate.</span></p><p><span style="font-family: verdana;"><br /></span></p><p><span style="font-family: verdana;">Digital Citizenship is part of our <a href="https://files.nc.gov/dpi/teacher-dlcompetencies_0.pdf" target="_blank">standards as a teacher</a> or <a href="https://files.nc.gov/dpi/administrator-dlcompetencies_0.pdf" target="_blank">administrator</a>, and <a href="https://drive.google.com/file/d/15CPTL28O3UEdXA_mqS6FHkZ1Ycd-hzql/view" target="_blank">NC Digital Learning Standards for Students</a> (NC recently adopted ISTE Standards for Students). Digital citizenship is equally important because it is how we want our students to ethically and morally guide and navigate their digital lives.</span></p><p><span style="font-family: verdana;"><br /></span></p><p><span style="font-family: verdana;">Here are some resources educators can use to help facilitate digital citizenship lessons, activities, and discussions:</span></p><p><span style="font-family: verdana;"><br /></span></p><p><span style="font-family: verdana;"><a href="https://docs.google.com/document/d/1191aeTZPCEB9zXGXqiaQG1u8ZnH1sd6qkqgr5vhUCCw/edit?usp=sharing" target="_blank">JCPS Digital Citizenship Resources for Teaching and Learning Document</a></span></p><p><br /></p><p><span style="font-family: verdana;">Digital Citizenship Week is coming up (October 17th - 21st, 2022) and would be a great time to highlight resources, do some bite-sized PD, launch a digital citizenship focus at your school, and more. </span></p><p><br /></p>

Tech Thursday (9/21/2022): Digital Citizenship Resources for Teaching and Learning

  Digital Citizenship Resources for Teaching and Learning Digital citizenship is defined by the International Society for Technology in Educ...

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Media Monday (9/19/ 2022): Media Coordinator Professional Learning Institute Reminder

<p style="text-align: center;"><span style="font-family: verdana;"><br /></span></p><p style="text-align: center;"></p><div class="separator" style="clear: both; text-align: center;"><a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEgbi7rHFILrvsAlDI61TRTvOQ7uuTqzT-ejxIBWFAWPA81p1JWMfPqWJT2DLqZE2QPBipgNNMAM0t-ZfX0FJRLBIEIuGh4s9sHeNXS_hYUNDt9HjW7Oei1ZDzg-Q3QdNRRhxD4nkAWx7jaKR9Jb7zUrK5YCySJBQc8LD7Gpa9inhguYI565bwgVhnoxLg/s500/SLMC.png" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" data-original-height="500" data-original-width="500" height="218" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEgbi7rHFILrvsAlDI61TRTvOQ7uuTqzT-ejxIBWFAWPA81p1JWMfPqWJT2DLqZE2QPBipgNNMAM0t-ZfX0FJRLBIEIuGh4s9sHeNXS_hYUNDt9HjW7Oei1ZDzg-Q3QdNRRhxD4nkAWx7jaKR9Jb7zUrK5YCySJBQc8LD7Gpa9inhguYI565bwgVhnoxLg/w218-h218/SLMC.png" width="218" /></a></div><br /><span style="font-family: verdana;"><br /></span><p></p><h2 style="text-align: center;"><span style="font-family: verdana;">Professional Learning Institute This Week!</span></h2><p style="text-align: center;"><span style="font-family: verdana;"><br /></span></p><p style="text-align: left;"><span style="font-family: verdana;">Looking forward to a great opportunity to connect and learn together at our learning institute this Thursday and Friday! Sharing the details from our September <i>School Library Media Matters</i> Newsletter as a reminder:</span></p><p style="text-align: left;"><span style="font-family: verdana;"><br /></span></p><p style="text-align: left;"><span style="font-family: verdana;"><b><u>RSVP:</u></b></span></p><span style="font-family: verdana;">If you have not yet, please fill out the form <a href="https://forms.gle/Zu4bS135zLU61BQc8">HERE</a> to let Stephanie know if you will OR will NOT be participating for final numbers for planning purposes.</span><div><span style="font-family: verdana;"><br /></span><span style="font-family: verdana;"><b><u>Description:</u></b><br />JCPS school library media coordinators will tie technology and pedagogy to the outcomes of the ISTE standards/ NC Digital Learning Standards for Students and NC Digital Learning Competencies. During this time, media coordinators will explore student-centered learning experiences that are rich with technology and aligned to the 4C’s (critical thinking, creativity, communication, and collaboration). They will unpack key elements related to deeper learning and technology integration. Time will be allocated for goal-setting and design of learning opportunities for their students, development of associated resources, and formative feedback. Media coordinators will be provided with job-embedded coaching in October, November, and January on the delivery of instruction.<br /><br /><b><u>Times:</u></b> 8:30am to 4pm (lunch on your own)<br /><br /><b><u>Locations (different location each day):</u></b><br /><b>Thursday, September 22nd</b> will be at the West Campus Conference Center by the AG Glenn Building at 501 S 2nd Street Smithfield.<br /><b>Friday, September 23rd</b> will be at the Johnston Community College Campus in Smithfield in room C1111 in the Wilson Building.<br /><br /><b><u>Special instructions for media coordinators:</u></b><br />Here is what you will need to do if you need a sub for the day:</span><div><span style="font-family: verdana;"><br />- Media Coordinators will put in for a substitute in AESOP first (only for September 22nd - the 23rd is a workday).<br />- Media Coordinators will check with their bookkeeper after attending PD days<br />- Bookkeeper will fill out the Absence Without Deduction (AWOD) form, have admin sign, and then bookkeeper will send the form to Kathy Cobb at AG Glenn Building.<br /><br /></span><p><br /></p><p><br /></p><p><br /></p><div class="separator" style="clear: both; text-align: center;"><br /></div><br /><div class="separator" style="clear: both; text-align: center;"><br /></div><br /><p></p></div></div>

Media Monday (9/19/ 2022): Media Coordinator Professional Learning Institute Reminder

Professional Learning Institute This Week! Looking forward to a great opportunity to connect and learn together at our learning institute th...

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