Anonymous , , 2:19 PM
Reminder: How to Access mClass/ Amplify & All K-3 Teachers Need mClass Compatible Device Reminder: How to Access mClass/ Amplify & All K-3 Teachers Need mClass Compatible Device

Reminder: All K-3 Teachers will need an mClass Compatible Device   to deliver mClass assessments. In the linked spreadsheet , you will see ...

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, , 11:11 AM
Attention Elementary: Amplify issues - MClass Won't Connect Attention Elementary: Amplify issues - MClass Won't Connect

 Attention Elementary: Amplify issues - MClass Won't Connect? Please share this information from Amplify with teachers who ...

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Anonymous , 5:10 PM
Do Not Update mClass iPads to iOS8! Do Not Update mClass iPads to iOS8!

Please read the message below from Amplify regarding updating to iOS8: At this time we currently recommend that customers remain on iOS...

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, , , 2:47 PM
MClass iPads - Do NOT upgrade to iOS8 MClass iPads - Do NOT upgrade to iOS8

Don't Update Yet The Amplify team is currently testing mCLASS with the new Apple iOS8 update. It's supposed to be released on...

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Showing posts with label amplify. Show all posts
Showing posts with label amplify. Show all posts

Tuesday, August 24, 2021

Reminder: How to Access mClass/ Amplify & All K-3 Teachers Need mClass Compatible Device

Reminder: All K-3 Teachers will need an mClass Compatible Device to deliver mClass assessments. In the linked spreadsheet, you will see devices at your school which are currently supported. Please note that the devices listed in column B (iPad Air 2) are supported but NOT recommended by Amplify, so use these devices as a last resort.Please double-check that all K-3 teachers have a compatible device checked out to them,
and that the device has been updated.      

Accessing mClass/Amplify:
How to Access mClass/Amplify (for students):
1. Login to JCPS ClassLink
2. Click on the JCPS Amplify Icon: 
3. This will bring students and staff to the NCEdCloud (Rapid Identity), if this is their first time
visiting from ClassLink, they will need to login one time with their PowerSchool ID number
and password. JCPS K-5 students may login with the QR Code Badge by clicking on the scan
badge link and using the QR Code Badge generated by their homeroom teacher
4. Click on the Amplify Icon: 
 
 How to Access mClass/Amplify (for staff):
Login to JCPS ClassLink
Click on the Rapid Identity Icon:
Click on the Amplify Icon:
Please note that if staff cannot access Amplify, they need to check with their school data
manager to make sure they have the mClass role in PowerSchool.


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Friday, November 4, 2016

Attention Elementary: Amplify issues - MClass Won't Connect



 Attention Elementary: Amplify issues - MClass Won't Connect?
Please share this information from Amplify with teachers
who might be having connection issues.
This error is due to an update we made to our whitelist (www.amplify.com/whitelist) over the weekend. Any teacher who did not log out properly prior to the update will receive a "Cannot connect to mCLASS:Home services" message, as they are being blocked by the local firewall.

We are currently working on a fix to resolve this issue. In the meanwhile, any affected devices should not be used to continue assessing/progress monitoring. An alternative device should be used, such as a desktop or laptop with Google Chrome by going to www.mclasshome.com/assessment, but do not re-assess or continue assessing a student who has unsynced data on the original device.

If it is urgent for this data to be synced, the teacher should copy the student's responses into a device that will sync, and sync the assessment from that device.
Once this is completed, or if there is not any unsynced student data, the teacher can force the original device to function properly again by following these steps:

(do NOT follow these steps without duplicating the data and ensuring it has synced to mCLASS:Home first)
Delete the mCLASS icon (if there is more than one icon, delete all of them).
Go into Settings and click Safari
Click "Clear Browser History and Other Website data"
Click OK
Click "Advanced..."
Click "Website Data" and make sure it says 0 Bytes.
Go back to the iPad homescreen and open Safari
Go to www.mclasshome.com/assessment
Log in and allow it to sync all the way (if you get a class selection screen, choose any class and sync)
To the right of the address bar, click the box with the arrow out the top
Click Add to homescreen
Verify icon is orange, then add.
Go back into Safari
Hit "Log Out"

Please make sure to sync after every student and log out using the Log Out button whenever you take a break and/or finish assessing for the day!

If there are any issues or questions, please call us with the device on hand at 1-800-823-1969, ext. 3.
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Thursday, October 9, 2014

Do Not Update mClass iPads to iOS8!

Please read the message below from Amplify regarding updating to iOS8:

At this time we currently recommend that customers remain on iOS 7, and recommend against moving forward with upgrading to iOS 8.  While we have made improvements to our experience on Safari under iOS 8, there remain issues that impact the usability of certain activities.  Additionally, as witnessed by the recent release and pull back of iOS 8.0.1, Apple is continuing to work on fixing stability and functional issues within iOS 8 that may impact our product.  

For customers who have updated their devices to iOS 8 we fully support Chrome under iOS 8, and that may be used as a valid workaround until we fully support Safari under iOS 8.  If an iPad has been updated to iOS 8 the key areas in which usability is affected in Safari are short answer activities, copying text from a reading excerpt activity, and writing activities.  

We are continuing to work diligently on a fix for these issue and will have an update on a timeframe for resolution within the next week.
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Friday, September 12, 2014

MClass iPads - Do NOT upgrade to iOS8

Don't Update Yet

The Amplify team is currently testing mCLASS with the new Apple iOS8 update. It's supposed to be released on 9/17 so we recommend that all NC schools wait until after 9/17 to update their Apple devices. However, there may also be bugs Apple has to fix, so it will be best to wait until after your BOY window closes to update devices.  Please turn off the automatic update feature, if enabled on your Apple devices, in order to manually upgrade when everything is cleared and tested.

Please share with your K-3 teachers and others who might assist with mCLASS testing.  The mCLASS representative at the schools should be getting this as well.
Also just a head's up the mCLASS ipads AppleCare runs out October 9, 2014 so if you have some that need repairs you will want to move forward to get those taken care of soon.
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