Access Issues? Access Issues?

Are you experiencing issues with accessing your network drive or printers while on your JCPS issued laptop?  It may be your internet connect...

IT Direct Calls IT Direct Calls

As we near the beginning of the school year, we will all undoubtedly enter a few SchoolDude tickets.  Please  remember the importance of be...

Showing posts with label printing. Show all posts
Showing posts with label printing. Show all posts

Thursday, June 9, 2022

Access Issues?

Are you experiencing issues with accessing your network drive or printers while on your JCPS issued laptop?  It may be your internet connection! 


In the lower right hand corner of your laptop screen, click on the Wifi icon. A window will pop up to show what you are currently connected to. Make sure you are connected to JCS-WIRELESS to optimize performance and access. 


Please share this information with your faculty/staff.


Monday, August 12, 2013

IT Direct Calls

As we near the beginning of the school year, we will all undoubtedly enter a few SchoolDude tickets.  Please remember the importance of being as specific as possible.   For example, instead of describing the problem as "I can't print," please remember to also give the computer name and to what printer you would like the computer to print -- as always, IP addresses are crucial so that your school's technician can address the issue remotely.

More detail will result in a faster response!