SMARTBoard Epson Projectors
In the event that you have a technical issue with an Epson projector, you would need to contact Epson directly to do some basic trouble-shooting for them to verify the problem first, as they require this before a replacement can be sent out. The number is 1-562-276-4394.
Please make sure you record the incident/case # of the conversation for reference purposes. Once the problem is identified and Epson gets the school address for shipping the replacement projector, the replacement will be sent overnight. Once the new projector is received, you will then need to ship the bad projector back in the same packaging the replacement came in. (Epson will send a shipping label to send the defective projector back, and no freight will be charged.)
Our school technicians will replace the projectors.