We've encountered complications in JCS email delivered to iPhones and iPads today.   Email that has been configured in Settings through a GMail account is having problems.  However, email that has been configured in Settings through Microsoft Exchange is working fine.  If you are experiencing problems, a quick workaround is to delete the Gmail account and load the JCS email through Microsoft Exchange.

You can refer staff members to written directions here and audio/visual directions here.

Thursday, December 13, 2012

Google email on iPhone & iPad

We've encountered complications in JCS email delivered to iPhones and iPads today.   Email that has been configured in Settings through a GMail account is having problems.  However, email that has been configured in Settings through Microsoft Exchange is working fine.  If you are experiencing problems, a quick workaround is to delete the Gmail account and load the JCS email through Microsoft Exchange.

You can refer staff members to written directions here and audio/visual directions here.