We've encountered complications in JCS email delivered to iPhones and iPads today. Email that has been configured in Settings through a GMail account is having problems. However, email that has been configured in Settings through Microsoft Exchange is working fine. If you are experiencing problems, a quick workaround is to delete the Gmail account and load the JCS email through Microsoft Exchange.
You can refer staff members to written directions here and audio/visual directions here.
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Thursday, December 13, 2012
Google email on iPhone & iPad
We've encountered complications in JCS email delivered to iPhones and iPads today. Email that has been configured in Settings through a GMail account is having problems. However, email that has been configured in Settings through Microsoft Exchange is working fine. If you are experiencing problems, a quick workaround is to delete the Gmail account and load the JCS email through Microsoft Exchange.
You can refer staff members to written directions here and audio/visual directions here.
You can refer staff members to written directions here and audio/visual directions here.