IT Direct Calls IT Direct Calls

As we near the beginning of the school year, we will all undoubtedly enter a few SchoolDude tickets.  Please  remember the importance of be...

Showing posts with label it request. Show all posts
Showing posts with label it request. Show all posts

Monday, August 12, 2013

IT Direct Calls

As we near the beginning of the school year, we will all undoubtedly enter a few SchoolDude tickets.  Please remember the importance of being as specific as possible.   For example, instead of describing the problem as "I can't print," please remember to also give the computer name and to what printer you would like the computer to print -- as always, IP addresses are crucial so that your school's technician can address the issue remotely.

More detail will result in a faster response!