Student accounts for PowerSchool/Schoolnet are now managed by Rapid Identity which means that logins from last year and last year's method of accessing student logins may not work. According to DPI, students in grades 6-12 MUST claim their NCEdCloud account in order to access PowerSchool/Schoolnet.
Teachers of K-5 students have access to a list of their students new account usernames and passwords under their NCEdCloud account.
We have prepared documentation for how 6-12 students can claim their accounts as well as how K-5 teachers can access their students account information.
Every school has a NCEdCloud help desk support person to facilitate account resets. Thank you for your support in sharing this information with your staff to ensure access to all instructional tools available.